Contact Us
The quickest way to reach The Pet Market is email — we read it through the day and reply in order of arrival. For anything urgent, the shop phone is answered during opening hours.
Talk to us
Email
[email protected]
Phone
+1 212-956-3700
Opening hours
Mon-Sat: 10:00 AM-7:00 PM | Sun: 11:00 AM-6:00 PM
Visit the counter
The Pet Market
338 W 57th St, New York, NY 10019
Stock on this website is the same stock we sell over the counter, so call ahead if you want something set aside.
Before you write
Question about an order you have placed
Include the order number from your confirmation email. That alone usually saves a round trip.
Question about whether something will fit
Tell us what you are fitting it to. Measurements are more useful to us than model names.
Something arrived damaged
Send a photo with your first message. We can act on a photo immediately; without one we have to ask for it.
Wholesale or bulk enquiry
Email is best, with quantities and the delivery ZIP code.
We do not use your contact details for anything other than answering you and fulfilling orders. See the Privacy Policy for the detail.